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Navigate Aged Care Solutions

Testimonials

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Billy Todd profile picture
Billy Todd
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Vanessa was extremely helpful in finding a place for mum in a very short period of time and we are very pleased with the facility, the staff and the professionalism they embody. She is knowledgeable and well connected, which surely helped find mum a place in only a few weeks. We highly recommend her services. Thank you Vanessa!
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Phil Seaton profile picture
Phil Seaton
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Five stars for Vanessa at Navigate Aged Care Solutions! She provided outstanding support and professional advice when my family needed it most. Thanks to her talents and care, my father is now settled into a fantastic aged care home. Vanessa turned a confusing, daunting experience into a smooth journey. We are incredibly grateful for your help, Vanessa!" P.S we have never met Vanessa before .
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Katrina Sanzone profile picture
Katrina Sanzone
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Vanessa has been such an angel in helping my family and i get mum a place to settle. She has gone above and beyond in more ways than ever. We didn't know where to start so approached Vanessa for help. She has made the sad side of things for mum easier on us knowing we did not have to compete paperwork, make calls etc. From the bottom of my heart please reach out to Vanessa for help and guidance x
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Karen Lockett profile picture
Karen Lockett
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Vanessa was absolutely amazing and gave us so much help and information. Until you get to the stage where you are looking at this stage of life for your loved ones care you do not know how much is involved. I would definitely recommend Vanessa to anyone looking for this help. 😊
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Mia Wilson profile picture
Mia Wilson
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Vanessa is amazing, extremely knowledgeable, caring and has a calming presence. Wouldn't have been able to navigate this tricky time without her being by our side and in our corner. Highly recommend.
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Vanessa Hopes
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🌟🌟🌟🌟🌟 5 stars for an absolute Star. Wouldn’t use anyone else for aged care. I can’t recommend Vanessa any more highly. She is so attentive, caring and thorough. She’s the go to on dementia and is so knowledgeable! Skip the rest, she’s the best!
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Michel Ludwig profile picture
Michel Ludwig
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We could not recommend Vanessa's service highly enough. Her guidance, advice and advocacy were invaluable when our family member had to move into aged care. She ensured that we got the best possible outcome, helped us navigate the system and gave us the assurance that we needed at all stages of the process. We're so thankful that she was recommended to us.
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belinda oakley
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Hi highly recommend Gave me great informative aged care advice
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Dwayne Taylor profile picture
Dwayne Taylor
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Can’t speak highly enough of Vanessa. Truly a gem and wonder to work with. Thank you so much for being so knowledgeable compassionate and caring! Definitely recommend!
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Karina Howell profile picture
Karina Howell
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I cannot start to express how happy I have been with the continual help and assistance we receive from Vanessa. What started originally as counselling for a recently widowed client, has become a valuable tool in his care along his age care journey. Vanessa has navigated us through some times where understanding is needed between client, family and careers. Her advice is invaluable. Not only have a recommended Vanessa to others in the past I will continue too. Thank you so much. K Howell
We were at a loss in regards to getting my partners sister into a nursing home after long months of fruitless enquiries, phone calls/emails never answered and so on. And to complicate things, she SMOKED! No-one wants smokers (and I don’t blame them!). But they could at least have the decency to reply. Then, I found the COTA magazine on Aging, and my solution. Employ someone to help you! So I made some enquiries and settled on Vanessa. We met up with her at her office, she took the information we had, told us what else we needed, and we were on the way. I am not exactly sure of the time frame but within 4 -6 weeks she had found 2 places which we looked at, and chose the 2nd, mainly because it was somewhat closer to where we live, 1.5 hours out of Perth! The first one also reluctantly allowed smokers, but by then sister had involuntarily ceased. YAY!! Vanessa was also under the pump as we were due to go on a long planned trip within a short period and hoped to get this done before then. Sister moved into care the day we flew out!! Vanessa was very professional, easy to chat to, and kept us informed. We were so happy wth her service. Best thing we ever did, and well worth the small expense. We would not hesitate to recommend her. Thanks for everything Vanessa! Very much appreciated!

Trish Davies
04/05/2025

Vanessa is a caring and empathetic lady. She was very helpful and gave me advice and support when I really needed it. I honestly recommend her talents. Thank you Vanessa.

Ann Maree Hurrings
23/03/2025

Navigate Aged Care Solutions was an absolute pleasure to deal with. Vanessa was wonderful in explaining the entire, complicated, aged care process, breaking down each step clearly and patiently. Her expertise and compassion made a daunting experience feel manageable and gave our family real peace of mind. I highly recommend her services to anyone navigating the aged care system for a loved one.

Michelle Stone
09/11/2024

When it became clear that mum was going to need permanent care, contacting Vanessa was the best thing we could have done. She has years of experience in the industry and made us aware of necessary steps along the way that we hadn’t considered, as well as having a very good knowledge of the Aged Care facilities in our area. Vanessa made a difficult process seamless, and we can thoroughly recommend using Navigate Aged Care Solutions

Brad & Alison Gwilliam
09/06/2024

Absolutely fantastic service ! Finding a home for a parent is very daunting and takes time . Not something most have these days with the pressures of life . Made a very stressful situation painless and easy . Thank you so much.

M M
14/03/2024

I would highly recommend engaging with Vanessa to take the stress out of navigating your way through this aged care minefield finding placement for your loved one.

Lisa Grout
22/12/2023

Like many families, it has been a journey for us trying to navigate the aged care system to find an aged care facility for my Dad. We thank our lucky stars that we found Vanessa at Navigate Aged Care Solutions to guide us through this process. My family and I couldn’t have asked for a more professional, compassionate and knowledgeable placement consultant. Through both her contacts and current accreditation information, Vanessa was able to make recommendations of residential aged care facilities, and assist us as much or as little as we required, and we appreciated this flexibility. I can’t recommend Vanessa enough – she was a delight to deal with, and my elderly Dad now refers to her as ‘the guru’ – and he’s not easily pleased! Thank you, Vanessa.
Claire Hurst
22/12/2023

What our clients say about Navigate Aged Care Solutions!

"Like many families, it has been a journey for us, trying to navigate the aged care system to find an aged care facility for my Dad. We thank our lucky stars that we found Vanessa to guide us through this process. My family and I couldn’t have asked for a more professional, compassionate and knowledgeable placement consultant. Through both her contacts and current accreditation information, Vanessa was able to make recommendations of facilities, and assist us as much or as little as we required, and we appreciated the flexibility. I can’t recommend Vanessa enough – she was a delight to deal with, and my elderly Dad now refers to her as “the guru” – and he is not easily pleased! Thank you, Vanessa."

Claire Hurst

"It really could not have worked out better. 3 Minutes from home and a lovely facility! We had such a great outcome. Thank you so much for all your help, we couldn’t have done it without you"

Victoria Branson

“Vanessa, I just wanted to say that you are “worth your weight in gold”

Micheille Taylor

“We are both so pleased with how everything has turned out and would like to once again express our gratitude for your insight and hard work which has been invaluable. I will not hesitate to recommend you to my friends”

John Mills

Vanessa, we wanted to send you a big thank you for helping us navigate and get Mum into care. She’s really enjoying it and was a great move for her. You really helped make the process easier and felt more confident it was the right decision. You are a gem!

Jo & Scott Hameister

I would highly recommend engaging Vanessa to take the stress out of navigating your way through this aged care minefield of finding placement for your loved one

Lisa Grout

Absolutely fantastic service! Finding a home for a parent is very daunting and takes time. Not something most have these days with the pressures of life. Made a very stressful situation painless and easy. Thank you so much!

M McG

Vanessa was amazing in the help and understanding that she gave me. It was very overwhelming not knowing what to do, what paperwork to fill in, the fees and what the next steps were. Vanessa was there right from the beginning. I could not have done it without the support and help she provided.

M Ganly