"Like many families, it has been a journey for us, trying to navigate the aged care system to find an aged care facility for my Dad. We thank our lucky stars that we found Vanessa to guide us through this process. My family and I couldn’t have asked for a more professional, compassionate and knowledgeable placement consultant. Through both her contacts and current accreditation information, Vanessa was able to make recommendations of facilities, and assist us as much or as little as we required, and we appreciated the flexibility. I can’t recommend Vanessa enough – she was a delight to deal with, and my elderly Dad now refers to her as “the guru” – and he is not easily pleased! Thank you, Vanessa."
Vanessa was amazing in the help and understanding that she gave me. It was very overwhelming not knowing what to do, what paperwork to fill in, the fees and what the next steps were. Vanessa was there right from the beginning. I could not have done it without the support and help she provided.
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