Navigate Aged Care Solutions

Home Care Provider Selection Service

Home Care Provider Selection Service - Finding the right provider

Home Care is confusing!  

I can help you access the home care services you need and the right provider. 

I offer an initial consultation, where we meet to discuss your care needs, explore how to keep you safely at home, and determine what services are important to you to keep living your best life.

During this consultation, I will provide you with information about how home care funding works, the fees you will need to pay and which providers I believe may suit you. 

You will gain a clear understanding of how a home care package works, the steps required to initiate services, and a list of potential providers to consider for an interview. 

This consultation provides you with the knowledge and confidence you need to find the right provider, as well as peace of mind, knowing that an experienced home care consultant supports you throughout the journey. 

 

Our approach is always personal. We take the time to understand what matters most to you and work with you to find a provider that fits your needs, values, and lifestyle.

Self-Management

Self-management of a home care package enables people to access the necessary services they need, with increased flexibility and a higher level of personalised service. 

It is a more efficient use of available government funding, minimising provider fees and their high hourly rates. 

I am a big fan of self-management, but it is not for everyone!

Together, we can determine if it is a right fit for you.

If you would like to venture down the self-management path, I can assist you with finding the right self-management provider, completing the necessary paperwork, implementing the package, including support worker recruitment and scheduling. 

Our Process

1. Initial Consultation
  • One-on-one meeting
  • Discuss care needs, preferences, values
  • Review all aspects of residential care entry
      • Costs, fees, required documents

  • Explain the “business” side of aged care
      • Touring, admissions, negotiation tips

  • Outcome: Clear understanding + customised action plan
2. Choose Your Path Forward

After the consultation:

  • Some families are confident to proceed independently

  • Others prefer additional support

 

3. Application Submission Service

What’s included:

  • I prepare and submit all applications and required paperwork

  • Liaise with providers and follow up on your behalf

  • Save time and reduce stress

 

4.Touring Support
  • Help with arranging and attending facility tours
  • Advice on what to look for and what questions to ask
  • Ensure you are well-informed before making decisions
5. Securing Placement
  • I guide you until a residential placement is confirmed
  • Continuous updates and support
  • You gain peace of mind knowing an expert is advocating for you
6.Ongoing Support as Needed
  • I remain available to help with any further needs
  • Flexible involvement — as little or as much as you need

To provide you with the level of care and support you need, I offer an Initial Consultation where we meet to discuss your loved one. This lets me gain a deeper understanding of their situation, care needs, and what is important to them and their loved ones.

During this conversation, I will also cover all aspects of residential care entry, including costs and fees, as well as the necessary documents, which I have available.

I also focus on discussing the “business” side of care and what to look for when touring and negotiating an admission. This is an important aspect and is often not understood or considered.

This consultation is very comprehensive. By the end, you will have a clear understanding of how aged care works, what steps you need to take, and have an action plan.

Some families are happy to proceed independently from this consultation. Others want additional support with applications and tours.

I offer an Application Submission Service where I submit all the applications and associated paperwork to providers on your behalf.

I will liaise with the facilities and support you through the process until your loved one has secured a residential placement.

This service provides you with peace of mind, knowing that someone with the necessary experience and knowledge is available to act on your behalf.

I can also assist you with touring facilities if needed.

Whatever level of support you need, I will be there to support you.

What Support Do We Provide Along the Way?

We manage the paperwork

We will look at your current approvals and ascertain if any additional approcals are required through My Aged Care.

We explain funding and fees

We help you understand the different funding types available, any out-of-pocket costs, and how the Income Tested Care Fee may apply to your situation.

We help you choose the right provider

We will compare provider's costs and fees to find you the right service, for the right price. We can also organise interviews and liaise with providers on your behalf.

Here to help you navigate it all

With our experience, we’ll help you navigate through it all. We also provide aged counselling services and if you require more involved care, we can help you secure a residential aged care placement instead.

Contact us today

Service page Form