Testimonials

Read about some of our happy clients experience our services at Navigate aged care solutions

Like many families, it has been a journey for us, trying to navigate the aged care system to find an aged care facility for my Dad.  We thank our lucky stars that we found Vanessa to guide us through this process.  My family and I couldn’t have asked for a more professional, compassionate and knowledgeable placement consultant.  Through both her contacts and current accreditation information, Vanessa was able to make recommendations of facilities, and assist us as much or as little as we required, and we appreciated the flexibility.  I can’t recommend Vanessa enough – she was a delight to deal with, and my elderly Dad now refers to her as “the guru” – and he is not easily pleased! Thank you, Vanessa. Claire Hurst  

Vanessa, I just wanted to say that you are  “worth your weight in gold”    Micheille Taylor  

Vanessa, we wanted to send you a big thank you for helping us navigate and get Mum into care.  She’s really enjoying it and was a great move for her.   You really helped make the process easier and felt more confident it was the right decision.  You are a gem!            Jo & Scott Hameister  

I would highly recommend engaging Vanessa to take the stress out of navigating your way through this aged care minefield of finding placement for your loved one.  Lisa Grout 

 Absolutely fantastic service! Finding a home for a parent is  very daunting and takes time.  Not something most have these days with the pressures of life.  Made a very stressful situation painless and easy.  Thank you so much!   M McG

Vanessa was amazing in the help and understanding that she gave me. It was very overwhelming not knowing what to do, what paperwork to fill in, the fees and what the next steps were. Vanessa was there right from the beginning. I could not have done it without the support and help she provided. M Ganly 

We cannot recommend Vanessa highly enough. She is knowledgeable, approachable and was a great help in demystifying this complicated area. She gave us candid advice on our options. Her prior experience ‘in house’ at a provider was very valuable in guiding how we approached providers. Having her fill out the application forms for us was a terrific investment that saved us several evenings. Our mother is now very happily installed in the facility Vanessa helped us choose. M Bowen 

We were so confused about how much it would cost Dad when he went into care and we were worried about choosing the wrong facility. Vanessa explained everything so simply and gave us lots of information about the residential care facilities. We were confident we could manage Dad’s journey after our consultation. We also knew she was available for us if we needed any further help down the track. J Brown